About communications from me.

What you're consenting to

When you submit a form on this site that includes your phone number, you authorize Lia McDonald — and Lia McDonald only — to contact you for purposes related to your insurance inquiry. Specifically, this means:

• Phone calls to discuss your situation, answer your questions, present coverage options, and follow up on any application in progress
• Text messages (SMS) to confirm appointments, share quick updates, or respond to your messages
• Emails for the same purposes, plus any documents or written information you've requested

This consent applies to communications from Lia McDonald personally, not from any third-party telemarketer, marketing service, or affiliated broker.

What you're NOT consenting to

Submitting a form does not authorize:

• Marketing emails, newsletters, or mass communications
• Sharing your contact information with third-party brokers, marketing companies, or "lead aggregator" pools
• Communications from anyone other than Lia McDonald
• Robocalls or automated outbound dialing systems

Frequency and timing

Initial response is typically within one business day. After that, follow-up frequency depends on your situation — most often a couple of calls or messages spread over a week or two while we work through your coverage question. After a policy is placed (or after we decide nothing needs to change), I'll check in periodically — typically once or twice a year, or when something specific to your policy comes up. You can change this anytime.

How to withdraw consent

You can opt out of any further communications anytime, by any of the following methods:

• Text: Reply STOP to any text message I send you. You'll get one confirmation message and no further texts.
• Email: Reply UNSUBSCRIBE to any email, or just ask me directly.
• Phone: Tell me directly during a conversation, or leave a voicemail asking to be removed from contact.

Opt-out requests are processed within 10 business days, and usually much faster — most of the time, immediately.

Standard messaging rates

Message and data rates may apply per your mobile carrier's plan. I don't charge anything for the messages I send you, but I have no control over what your carrier charges for receiving them.

Your privacy

The phone number and contact information you submit is handled in accordance with my privacy policy. Short version: I don't sell it, share it with marketing partners, or add you to any third-party lists.

Reporting unauthorized contact

If you believe you've been contacted in violation of the TCPA or this consent disclosure, please contact me directly so I can investigate. The Federal Communications Commission also accepts TCPA complaints at fcc.gov.

Contact

Questions about communications, opt-out, or this consent disclosure:

• Phone: 336-677-0451
• Email: lia.mcdonald73@gmail.com